Strategies For Lumpy Businesses
BUSINESS IMPROVEMENT
Doing things the same way year after year may feel comfortable, but it could
be a sign that your company's processes have grown inefficient
or just plain obsolete.
Problems with product quality, paying overtime to meet a deadline, stacks of paper, searches for a part or report, and rising costs all hint at opportunities for business process improvement. Still, process improvement and streamlining is not urgent for most companies. It often takes a back seat to the everyday demands of running a business, giving way to ongoing inefficiencies and lost opportunities.
And even if you have devoted the time and resources to process improvement, considering your employees’ reaction to the new or revamped internal process is often as important as the procedural change itself. Given the average employee’s resistance to change, it is not uncommon for a company’s goals, products and technologies to outpace its internal processes. As internal processes become outdated and lose focus, your company becomes less profitable, responsive and efficient.
How Sintassi can help
An experienced adviser will review all facets of your organisation from planning and systems integration to the examination of functional areas; this helps you determine the best course of action. Our process-improvement method looks to answer three basic questions:
Is the process defined and communicated to employees? Does everyone understand - who, what, when, where, why and how?
Is there a system in place to manage the process – and is the system consistently applied across groups?
Are there opportunities to streamline or reengineer the process in a way that adds value for the process, the product or the customer?
Knowing the answers to these questions helps to determine the steps that are needed to improve the process. And the benefits are significant, often resulting in cost reductions and increased productivity through:
- More accurate information
- Accelerated responsiveness
- Minimised paperwork and entry duplication
- Processes and services operating more efficiently
- Effective induction, skills development and retention of employees
- Development of a strong and healthy organisational culture
- Employee satisfaction through team work
- Constancy in safe work practices
- Safe and healthy workplace
- Ongoing support for continuous improvement
- Customer satisfaction and success
Perhaps the most difficult part of business process improvement is the implementation of the new procedures. A Sintassi adviser not only works with you to identify more efficient processes, but will stay on board to help you implement the new procedures.
For a free and confidential consultation on 0118 947 58 57 or email: info@sintassi.co.uk
